Shipments and returns

Your pack shipment

Delivery policy

Each item has the delivery estimated time under the description. Kindly be aware that during big holidays, the delivery time can increase due to extra work from the post offices. I am not responsable for any post office's delay. I will inform when the order is shipped. If you wish to track your shipment, please request Registered Mail.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.


Is your parcel damaged, you should immediately report it to the nearest post office / delivery.

Boxes are amply sized and your items are well-protected.


You should be aware that real colors may differ from your monitor. For items specially made for you a refund is not possible. Kindly ask you to read the description before you make the purchase.Happy to answer any question you might have.

For other items please inform me the reason and send it back to me, at your cost and in perfect conditions. A refund will be issued. 

We will not replace packages that have been lost in the mail.